Extended Stay America Reviews
(Rated by 2101 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
5.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Return Policy4.3
- Good Value4.5
- Price & Quality4.0
- Shipping & Delivery4.0
Recent Customer Reviews (6)
Sarah Hafner
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Samuel Curtis
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Clovis Bernard
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Max Bohm
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Ulrich Hartmann
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Birgit Zimmer
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Extended Stay America Pros & Cons
Pros
1
Convenient Location: Hotels are often located in ideal spots, making it easy to access various amenities and destinations.
2
Amenities: Basic amenities like water, gas, kitchen, and WiFi are provided, along with furnishings to ensure a comfortable stay.
3
Budget-Friendly: Extended stay hotels are generally budget-friendly, offering discounted rates for longer stays.
4
Flexibility: No contracts or long-term obligations allow guests to stay as long as needed without commitment.
5
Amenities for Long-Term Stays: Full kitchens, laundry services, and 24/7 Wi-Fi are available, making it suitable for extended stays.
CONS
1
Limited Space: Rooms are often smaller than standard apartments, which might be a drawback for some guests.
2
Limited Amenities: Some amenities, like kitchens, might be limited, and the overall "pizazz" in accommodations can be lacking.
3
Customer Service Issues: Some customers have reported rude staff, unhelpful management, and issues with reservations and refunds.
4
Maintenance Concerns: There have been complaints about mold, dirty carpets, and broken fixtures in some rooms.
Extended Stay America Features and Benefits
Features
Spacious suites
More room than your average hotel room, suitable for families and long-term stays with kitchens, workspaces, and storage.
Faster and free Wi-Fi
Available whenever needed, reliable for work and leisure.
On-site guest laundry
Open 24/7 so you can do laundry when you feel like it.
Pet-friendly rooms
Accommodates pets with 700+ locations for the whole family.
Full-size refrigerators
Fit all leftovers, even a large pizza.
Fully stocked kitchens
Equipped with utensils for home-cooked meals and any recipe.
Ample storage space
Room for all your things and wardrobe indecision.
Extended Plus Program
Heavily discounted rates for 60+ night stays with spacious suites, kitchens, free Wi-Fi, and laundry.
Monthly rates
Save up to 60% for 60+ nights, including utilities as a cost-effective rental alternative.
Weekly rates
Discounted for 7+ nights, up to 45% savings for 30+ nights with kitchens and pet-friendly rooms.
Corporate rates
For business travelers with fast internet, comfortable furniture, and complimentary breakfast at select locations.
Convenient locations
Easy access to amenities and destinations.
Budget-friendly pricing
Discounted rates for longer stays with automatic savings.
Flexibility
No contracts or long-term obligations, stay as long as needed.
Rewards program
10% off, weekly deals, and instant rewards.
Special offers
Senior rates, military/government, student housing, and more.
On-site fitness room
Available for guests to stay balanced.