Extended Stay America Reviews
Extended Stay America Customer Reviews (6)
- Most recent
- Oldest
Extended Stay America Customer’s Q&A
Extended Stay America FAQs
How do I book a room at Extended Stay America?
To book a room at Extended Stay America, one can do so online or by calling their reservation number. The process involves selecting the desired location, check-in and check-out dates, and the number of rooms and guests. There are also options for entering a promotional code if available. For longer stays, discounts are offered, and there is a flexible cancellation policy. All rooms come with fully equipped kitchens. Additionally, there is an Extended Perks rewards program that offers exclusive member rates, savings, and free perks.
About extendedstayamerica.com Prices and Cost?
Extended Stay America offers a Stay Longer Save More Hotel Discount. The savings increase the more nights guests stay. When searching for a stay for 7+ nights, the discount is automatically applied to the nightly rate. Booking a stay for 30+ nights can help save up to 45% at any of their 700+ locations. All spacious suites are designed to make guests feel at home and feature fully equipped kitchens and free wi-fi. Pets are welcome and on-site guest laundry is available at all Extended Stay America hotels. Additionally, savings on monthly utility bills like electric, wi-fi, and parking can be enjoyed. More savings can be availed by joining the Extended Perks loyalty program, offering instant savings, exclusive member rates, and discounts at thousands of national and local brands..
What are the amenities offered by Extended Stay America?
Extended Stay America offers a variety of amenities to ensure a comfortable stay. These include spacious suites with fully equipped kitchens for any recipe, free Wi-Fi, and on-site guest laundry. The kitchens come with a refrigerator, stovetop, and microwave. The rooms are also pet-friendly and the hotel provides enhanced cleaning solutions. Special offers are available for seniors, military and government personnel, and students. The hotel also has a rewards program for regular customers..
About extendedstayamerica.com Popular Products and Services?
Extended Stay America offers a Stay Longer Save More Hotel Discount. The savings increase the more nights customers stay. When customers search for a stay for 7+ nights, the discount is automatically applied to the nightly rate. Booking a stay for 30+ nights can help customers save up to 45% at any of their 700+ locations. Customers can join their free rewards program for weekly hotel deals and instant rewards.
The company provides spacious suites designed to make customers feel right at home, featuring fully equipped kitchens and free wi-fi. Pets are welcome and on-site guest laundry is available at all Extended Stay America hotels. Customers can save on monthly utility bills like electric, wi-fi, and parking.
Customers can enjoy more savings by joining the Extended Perks loyalty program, offering instant savings, exclusive member rates, and discounts at thousands of national and local brands. The rooms are designed to provide personal comforts, including wi-fi, laundry facilities, a fridge that fits a large pizza, and enough space for wardrobe indecision. The rooms are also family-friendly and the kitchens are fully equipped for any recipe.
However, some customers have reported issues with the rooms, such as roaches, no hot water in the shower, and food under the bed. There have also been complaints about customer service and cleanliness..
How many locations does Extended Stay America have?
Extended Stay America has more than 700 locations nationwide..
About extendedstayamerica.com Payment Method?
When making a reservation or placing an order on extendedstayamerica.com, payment information such as billing address or credit card information is collected. This ensures a smooth transaction process for the services offered by the site. Please note that this information is necessary for the completion of any transaction on the site. It's important to remember that the site is considered safe for consumers to access, and it has a valid SSL certificate, which means your information is secure. However, it's always a good idea to double-check the site's privacy policy for more details. If you have any further inquiries, feel free to ask.
How can I check the privacy policy of extendedstayamerica.com?
The privacy policy of Extended Stay America can be found on their official website. It describes the personal information that ESA Management, LLC and ESH Hospitality Strategies, LLC and its subsidiaries collect about you, how it is used and shared, and your rights and choices with regard to personal information. This Privacy Notice applies to personal information collected by or on behalf of ESH, including information collected at their hotels, their websites, their social media pages, their mobile application, by email, by phone or other offline method, or from publicly available sources. They may collect information about you, including your name, contact information, access credentials, stay preferences, Driver’s license or government ID, health information, and any other information you choose to provide. They may also collect your payment information, such as billing address or credit card information, when you make a reservation or otherwise place an order with them. They may also buy or obtain personal data from other third parties, such as social media platforms, social analytics providers, and consumer data resellers. They may automatically collect personal information from you through your interactions with the Services, including IP address, browser type, language preferences, device operating system, pages viewed on the Site or App, Site and App usage statistics, and other information they collect through the use of cookies and similar technology. They may use location data to analyze certain information, and to improve their Services and relevance of the information they provide to you via the Services..
How do I contact extendedstayamerica.com customer service?
To get in touch with Extended Stay America's customer service, there are several options available. For toll-free reservations, the number is 800-804-3724. For guest relations, the number is 877-651-2124. There's also an option to contact them via email at guestrelations@extendedstay.com. If you have any questions, you can visit their FAQs page on their website..